Terms of sale.
These terms apply to consumers who buy a Guitar Lab licence from Guitar-lab. See the seller’s contact details.
Licence and compatibility
The licence costs €79 in totalin one payment and covers two simultaneous activations. It unlocks all levels and lets you import full Guitar Pro scores you provide. It works with the Guitar Lab installers for macOS 13 or later on Apple silicon or Intel Macs, and Windows 10 or later on x64 PCs. The installers are on the download page.
You need an Internet connection to activate the app. Once activated, you can use it offline for up to 90 days before the next validation. To change computers, use the Activer menu to release an activation.
Order, payment and delivery
The site shows an order summary before payment. PayPal processes payment and may offer a card option. The site displays the licence code once payment is confirmed. If you have a problem with the payment or code delivery, use the support form.
Right of withdrawal
You have 14 days from the conclusion of the contract to withdraw. You can withdraw online, notify the seller with a clear statement, or email the template below to the seller before the deadline. Refunds are made within the statutory time limit using the original payment method, unless you expressly agree to another method.
Withdrawal notice template
For the attention of Guitar-lab · [email protected].
I hereby give notice that I withdraw from my purchase of the Guitar Lab licence.
- Order date and reference
- Buyer’s full name and address
- Date of notice
Statutory guarantees
The statutory guarantee of conformity for digital content and services applies under Articles L. 224-25-12 et seq. of the French Consumer Code. You can request that conformity be restored free of charge and, where the law provides, obtain a price reduction or terminate the contract. The guarantee against hidden defects applies under Articles 1641 et seq. of the French Civil Code.
To make a claim under a guarantee, contact the seller using the details in the legal notice.
Complaints and disputes
To make a complaint, email [email protected]. Consumers have the right to consumer mediation under the conditions set by law after submitting a written complaint to the seller. Guitar Lab has yet to appoint a mediator.
French law applies, subject to any mandatory consumer protection rules that apply to your situation.